Video filters in Windows DVD Maker: frequently asked questions

Here are answers to some common questions about video filters and what they do in Windows DVD Maker.

 What are video filters and how do they get installed on my computer?

Video and audio filters are used to help decode and play video files, so they will ultimately play on your final DVD. Windows DVD Maker uses filters when you add video and audio files, preview your DVD project, and burn your DVD.

Some video and audio programs automatically install filters when the programs are installed or used on your computer. Some examples of software programs that might install filters include programs that let you play DVDs, burn DVDs, play digital media files, edit video and audio, as well as software that installs video and audio codecs on your computer (often called codec packs).

 How can I tell if video filters are causing issues in Windows DVD Maker?

Unfortunately, not all of the video and audio filters installed by other programs are compatible with Windows DVD Maker. If the filter isn't compatible, you might encounter problems when you try to perform certain tasks in Windows DVD Maker (such as adding video and audio files to a DVD, previewing a DVD, or burning a DVD).

If you notice any of the following symptoms in Windows DVD Maker, there's a chance that an incompatible filter is the cause:

• Video appears upside down or distorted when you preview it in Windows DVD Maker.
• Video is black and no audio plays.
• Windows DVD Maker stops responding.
• Audio plays too quickly and is distorted.
• Audio plays, but video is black.

Note that the items above are only the most common symptoms of incompatible filters. There can be others.

 How can I fix the problems with audio and video filters in Windows DVD Maker?

If you're having problems that could be associated with video and audio filters not installed by Windows DVD Maker, you can try to turn filters off. Turning off the video and audio filters only affects how they are used (or, in this case, not used) in Windows DVD Maker. Turning off a filter in Windows DVD Maker affects only DVD Maker. It doesn't affect how the filter is used by other programs.

To turn filters on, off, or to restore the default list of filters

1. Click to open Windows DVD Maker.
2. On the Turn your digital memories into a DVD page, click Choose Photos and Videos.
3. On the Add pictures and video to the DVD page, click Options.
4. Click the Compatibility tab.
5. Do one of the following:
   • To turn off a filter, clear the check box next to the filter name.
   • To turn on a filter, select the check box next to the filter name.
   • To restore the default list, click Restore All Defaults.
     When you restore the default settings, the list and settings for the filters are reset to the last known good setting.
6. Click OK to close the DVD Options dialog box, and then continue making your DVD.