Install or remove a modem

Usually, Windows will find, and then automatically install, the necessary drivers when you install a modem. However, if Windows can't find or install the correct driver, you might need to install the modem manually.

To manually install a modem

1. Click to open Phone and Modem.

   Note

   • You might need to provide information, such as your country or region and any special phone dialing rules, in the Location Information dialog box before you can access the Phone and Modem dialog box.
2. Click the Modems tab.
3. Click Add, and then follow the instructions in the Add Hardware Wizard.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To remove a modem

If Windows automatically installs the wrong driver, or if you have problems with your modem, you can remove it.
1. Click to open Phone and Modem.

   Note

   • You might need to provide information, such as your country or region and any special phone dialing rules, in the Location Information dialog box before you can access the Phone and Modem dialog box.
2. Click the Modems tab.
3. Select the modem you want to remove, and then click Remove.