Why doesn't my wireless keyboard or mouse work?

If you've already paired a wireless keyboard or mouse with your computer and it no longer works, make sure it has fresh batteries or is fully charged. If that doesn't solve the problem, try removing the keyboard or mouse from your computer and then adding it again. First, connect a wired keyboard or mouse to your computer so you can control your PC, and then follow these steps:

1. Click to open Devices and Printers.
2. Right click the mouse or keyboard that's not working, and then click Remove device. If you don't see the mouse or keyboard listed, continue to the next step.
3. Click Add a device.
4. Make sure the wireless keyboard or mouse is discoverable by pressing the button (usually a small button on the bottom) labeled "Connect," "Pair," or something similar.
5. Select the wireless keyboard or mouse you want to add, click Next, and follow the instructions.
   If you don't see the keyboard or mouse you want to add and you're sure it has fresh batteries or is fully charged, repeat these steps. If the keyboard or mouse still isn't found, see the section in this topic: "Why doesn't Windows detect the wireless device I want to add to my computer?"